Privacy Policy
About this policy
Effective date: November 1, 2026
Thresholds Pelvic Health is a pelvic health physical therapy practice owned and operated by Dr. Mandi Murtaugh PLLC, based at 4707 S Junett St, Suite B, Tacoma, WA 98409. In this policy, "we," "us," and "our" mean Thresholds Pelvic Health.
This policy explains what information we collect when you visit www.thresholdspelvichealth.com (the "site"), how we use it, and the choices you have. We wrote it in plain language because privacy should be understandable, especially when your health is involved.
This policy covers our website only. The records we keep as part of your care are handled separately, as described in the section on health information below.
Information we collect
Information you choose to share with us
Contact forms: your name, email, phone number, and anything you write in your message.
Booking: when you schedule through our online booking system, your name, contact details, date of birth, and the reason for your visit.
Email newsletter: your name and email address if you sign up.
Direct messages: anything you send us by email, phone, or secure message.
Information collected automatically
Analytics: like most websites, our site records basic visit information, such as your IP address, browser and device type, approximate location (city or region), pages viewed, and how you arrived at the site.
Cookies: small files stored in your browser that help the site work and help us understand how it is used. You can block or delete cookies in your browser settings. The site will still work, though some features may not.
We do not use advertising pixels or retargeting tools on this site.
How we use your information
We use what we collect to:
Respond to your questions and schedule appointments
Provide and coordinate your care
Send our newsletter, if you signed up (you can unsubscribe at any time using the link in any email)
Understand how people use the site so we can improve it
Keep the site secure and meet our legal obligations
We do not sell your personal information. We do not share it with anyone for their own marketing, and we do not trade it for anything of value.
Services we rely on
We use a small number of trusted service providers to run the site and the practice. They process information on our behalf and are not permitted to use it for their own purposes.
Service: Jane
What it does: Online booking and clinical records
What it receives: Booking and health information
Service: Squarespace
What it does: Hosts the website and its forms
What it receives: Form submissions, visit data, cookies
Service: Mailchimp
What it does: Email newsletter
What it receives: Name and email address
Service: Google Analytics
What it does: Website statistics
What it receives: Visit data, IP address, cookies
We may also share information when required by law, such as in response to a court order, or to protect someone's safety.
Washington Consumer Health Data Privacy Policy
Washington's My Health My Data Act protects health-related information that falls outside traditional medical records. Because a visit to a pelvic health website can itself suggest something about your health, we treat what you share with us through the site with care.
Your clinical records (evaluations, treatment notes, and anything created as part of your care) are kept confidential under Washington's health care information laws and are described in our Notice of Privacy Practices, which you receive at your first visit.
Consumer health data we may collect through the site:
Health information you include in a contact form, booking request, or message (for example, symptoms, pregnancy or postpartum status, or the reason for your visit)
The fact that you visited pages about specific conditions or services
Where it comes from: directly from you, and from the analytics tools listed above.
Why we collect it: only to respond to you, schedule and provide the care you request, and understand how the site is used. We collect it with your consent or because it is necessary to provide the service you asked for.
Who we share it with: only the service providers listed in "Services we rely on" (Squarespace, Jane, and Google Analytics), who process it on our behalf. We do not sell consumer health data, and we do not use geofencing.
Your rights. If you live in Washington, or your data was collected here, you have the right to:
Confirm whether we hold your consumer health data, and see it
Get a list of every third party we have shared it with
Withdraw your consent
Have it deleted
To make a request, email support@thresholdspelvichealth.com or call 253-254-6311. We will respond within 45 days. If we decline your request, you can appeal by replying to our decision; we will respond to an appeal within 45 days. If your appeal is denied, you may contact the Washington State Attorney General.
Your privacy choices
Wherever you live, you can ask us to access, correct, or delete the personal information we hold about you, or to stop sending you emails. Visitors from California, Colorado, Virginia, the European Union, and other places with privacy laws may have additional rights under those laws, and we will honor them. We will not treat you differently for making a request.
We may need to keep certain information, such as clinical records, for as long as the law requires.
Children
This site is not directed to children under 13, and we do not knowingly collect their information online. Care for minors is arranged directly with a parent or guardian.
How we protect and keep your information
We use reasonable safeguards, including secure, password-protected systems and limiting access to the people who need it. No website is perfectly secure, so please avoid sending sensitive health details through the general contact form; we are happy to talk by phone or secure message instead.
We keep website information only as long as it is useful for the purposes above, and clinical records for the period Washington law requires.
Changes to this policy
We may update this policy as our practices or the law change. The effective date at the top shows when it was last revised.
Contact us
Thresholds Pelvic Health 4707 S Junett St, Suite B, Tacoma, WA 98409 support@thresholdspelvichealth.com · 253-254-6311